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If your network status indicates email support, but you still cannot send or receive email, continue troubleshooting. If the "G" or "EDGE" is not uppercase, this indicates that the devices are in range of an area with limited coverage.
As of January 1, 2013, no new BES accounts are being created.If the date and time are incorrect, fix them, and then test to see if you can send or receive email.If the date and time are correct, or if you have problems after fixing them, continue troubleshooting. Once it has restarted, test to see whether you can now send and receive email. To check the network settings on most models: If you are unable to register the handheld or connect to the network, or do not have the correct options displayed in the "Roaming" or "Status" fields, contact your service provider.If these settings are all correct, and you are able to register your Black Berry, continue troubleshooting.Remove the device battery for about five minutes to ensure a complete disconnect from the Black Berry network.
The 3G network is faster; Indianapolis and Bloomington users should see that level of service.