Seatgate st3750330as updating firmware Live free chatjasmin
Seagate's support Knowledge Base had the firmware fix relating to ST3500320AS, ST3640330AS, ST3750330AS and ST31000340AS Barracuda 7200.11 drives (with firmware levels SD15, SD16, SD17, SD18, SD19) taken offline for validation on January 19th.Warning text in red on the posting stated: "The software and information in this article could be data destructive and/or render your hard drive inoperable if not followed carefully.Hundreds of drives are said to be affected, and a Seagate support forum thread is at 22 pages and rising.The first posting on this thread on January 19 said: "My 3 ST3500320AS drives are broken (it takes 2 mins to recognize it by BIOS, can't access data on it, etc.) after official and updated firmware upgrade." A ST3500320AS drive is a 500GB SATA interface, Barracuda 7200.11 model, spinning at 7200rpm and with a 32MB cache.Some users tried retro-fitting firmware level AD14 to a 1TB Barracuda bricked by the SD1A update and found that worked - others found it did not.Poster Apraxisz said on the Seagate forum: "Seagate's incompetence is stunning." Poster DMD71 summed up the situation for many: "I can honestly say I will never purchase another a Seagate product.
, but Barracuda ES.2 SATA and Maxtor Diamond Max 22 drives.
It seems most likely that users' data is still on the drive and accessible once the drive firmware fault is corrected or via a data recovery service.
It is 's expectation that Seagate will extend the free data recovery offer for the original Barracuda firmware fault to users who have suffered data loss due to this new fault caused by Seagate's 'corrected' firmware.
Users of Seagate's Barracuda 7200.11 500GB product, however, have found that the update "bricks" their drives--terminology used in the tech industry to mean the unit is dead.
Seagate has since removed the firmware update, claiming it is "in validation." U. customers have been offered free data recovery should the firmware bug have resulted in data loss.
It is always recommended to keep a backup of critical data." Subsequent posts to the Knowledge Base identified other drives which should not be updated.